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Repair tracking

Online repair status — here and on your website

Customers check repair progress any time: with the order number and code, from the link in a message, or in a widget on your own website.

  • 6 clear stages
  • A widget for your website
  • Your colours and logo
Repair status page on a customer’s phone

What your customer sees

Progress in 6 steps

Received, diagnosis, quote, repair, ready, collected — plus a plain-language line about what is happening now.

Amount due

The balance including deposits, visible right away without calling the shop.

Quote approval

When a quote is waiting, the customer accepts or rejects it on the same page.

Website widget

Paste a short snippet on your site — customers check the status without leaving it.

Branch details

Address, opening hours and buttons to call, navigate or write.

In the customer’s language

The status page in 8 languages, including right-to-left Arabic.

Frequently asked questions

How does a customer find their order?

They enter the order number and the code from the intake receipt, or tap the link in an email or SMS.

Can I show repair status on my own website?

Yes. Copy the short widget snippet from the settings and paste it on your site. You can limit the domains where it works.

Does the status page use my shop’s colours?

Yes. The logo, name and colour from your company settings appear on the status page and in the widget.

Get your repair shop organised today

Create an account, go through a short setup wizard and take in your first device within minutes. No installation needed.